How do I delete my account?
Permanently delete your data, or take a quiet break without losing it.
You own your account and your data. Deletion is permanent and removes your games, ratings, puzzle history, and personal information.
There isn't a self-serve delete button in Settings yet — we handle deletion manually so we can confirm it's really you and walk through what gets removed.
1. Contact support from the email address attached to your account. 2. Use the subject line "Delete my account" . 3. We'll reply within one business day to confirm and explain exactly what will be removed. 4. Once you confirm, your account is deleted within 7 days.
- Your profile, username, display name, avatar - Your email and password - Your games, puzzles, ratings, achievements, and stats - Notification, billing, and session records
A short list of records is kept for legal and accounting reasons:
- Stripe invoices and refund records — required for tax compliance. - Anonymized aggregates — e.g. "users solved N puzzles today" with no link back to you.
If you're on a paid plan, cancel your subscription before requesting deletion so you don't get billed again during the processing window.
If you just want to step away, you can simply stop signing in. We never email inactive accounts unless you opt in. Your account waits for you when you come back.
- How do I cancel my subscription? - How do I download a copy of my data?
The Endgame Society help center covers accounts, memberships, ratings, gameplay, and troubleshooting. If an article does not answer your question, our team replies to support tickets directly.